Privacy Policy

Last Updated: October 2025

Introduction

IRIS & CO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Make a purchase
• Subscribe to our newsletter
• Contact customer service
• Participate in surveys or promotions

Information collected includes:

• Name and contact information (email, phone, address)
• Payment information (processed securely through Stripe/Razorpay)
• Order history and preferences
• Device and browsing information

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional emails (you can opt-out anytime)
• Improve our website and product offerings
• Prevent fraud and enhance security

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping partners, email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement industry-standard security measures to protect your information. All payment transactions are processed through secure, PCI-compliant payment gateways (Stripe and Razorpay). However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Object to processing of your information

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

IRIS & CO
Email: privacy@irisandco.com
Phone: +1 (XXX) XXX-XXXX